Candle Crate – Delivery & Policies

Welcome to Candle Crate (“we,” “our,” “us”), solely operated by Bernice and Bernard Montebello.

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These Terms of Service govern your use of our website located at www.candlecrate.net. By using our Service, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our website.

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Purchases:

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• By completing a purchase, you confirm that the payment information is valid and accurate.

• We may use third-party services for payment processing.

• We reserve the right to cancel any order for reasons including product availability, pricing errors, or suspected fraud.

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Refunds:

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• As outlined in our Returns Policy, we offer a 10-day refund or exchange window for unused and unopened candles.

• Refunds are only issued to the original purchaser.

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Content & Intellectual Property:

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• You retain rights to any content you submit but grant Candle Crate a license to use it across our platform.

• Our content, features, and trademarks are protected and cannot be used commercially without consent.

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Prohibited Uses:

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• Unlawful activity, impersonation, spam, or harming others.

• Disrupting or damaging the website using automated tools (robots, spiders, etc.).

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Accounts:

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• You must be over 18 to create an account.

• You are responsible for all activities under your account.

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Governing Law: Malta

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Termination:

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• We may suspend or terminate access for breaches of these Terms.

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Changes to Service:

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• We may update our services or Terms at any time without prior notice.

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Contact: candleandcrate@gmail.com