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Privacy & Cookie Policy

Privacy & Cookie Policy

Our Commitment: Candle Crate respects your privacy and protects your personal data in accordance with GDPR and local laws.

Data We Collect:

  • Name, address, email, phone number

  • Order details for shipping and processing

  • Payment details handled by secure third-party providers

Cookies:

  • Used to improve browsing, store preferences, and analyze traffic.

  • You can disable cookies via your browser, but some features may not work properly.

How We Use Your Data:

  • Process orders and payments

  • Communicate about orders or customer service

  • Send promotional communications (opt-in only)

  • Analyze trends and improve services

Sharing of Information:

  • Only with third-party service providers essential for website functionality (e.g., payment processors, analytics).

  • May disclose data if legally required or to prevent fraud or harm.

Your Rights:

  • Access, correct, or delete your personal data

  • Object to or restrict processing

  • Withdraw consent to marketing communications

  • Lodge complaints with a data protection authority

Children’s Privacy:

  • We do not knowingly collect data from anyone under the age of 16.

Data Retention:

  • We retain account and transaction information for 10 years for administrative and legal purposes.

Contact: candleandcrate@gmail.com

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